Updated: 2025-08-20

0393318000 / +61393318000

0393318000 Caller: (03) 9331 8000This was Telstra confirming a booking for NBN to be installed. They had all the details of the appointment and what we had applied for.

22% Spam Score

10 complaints this year, 21 total complaints

Today

2

searches

Yesterday

12

searches

Last week

33

searches

Last month

120

searches

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Comments on +61393318000

A hang-up call when I answered. If it was Telstra I don't know why they would be calling me. I do not have an nbn hook up happening or have a complaint in with them.

by Anonymous on 2022-03-28

Caller: TelstraCalled today about Telstra nbn connection. Did not have to give them any information, this phone number is not a scam.

by Anonymous on 2022-04-19

Caller: JanetLady called Janet from Telstra. Called around same time I organised a NBN move. Must be a scammer with internal telstra info, as she knew my details etc, but seems a bit suss as was still getting communication from telstra via official avenues. Be careful

by Anonymous on 2023-04-20

Caller: TelstraIt was Telstra calling re. our site relocation. Legit number.

by Anonymous on 2023-10-03

Caller: TelstraLegit Telstra regarding NBN upgrade

by Anonymous on 2024-03-07

Caller: "Telstra NBN"Well spoken indian sounding fella asking for a mrs Wilson regarding a NBN issue and gave a case number and 1800 number to call back

by Anonymous on 2024-05-27

Caller: TelstraTelstra following up on my recent NBN connection request. This is not a scam.

by Anonymous on 2024-07-22

Caller: TelstraTelstra NBN number. Legitimate.

by Anonymous on 2024-09-25

Caller: TelstraNot spam - legitimate call from Telstra services team

by Anonymous on 2024-11-22

This number is a legitimate Telstra number. They have helped me establish my NBN connection. They sent me the necessary modems etc and got me up and running. I dealt with several people over a week or two. They were great. All fixed and now rolling 👍

by Anonymous on 2021-03-12

Caller: Telstra?Assumed it was a scam. So unprofessional! Not able to give me the address they were referring to. Eventually hung up due to lack of response. If this is legit then Telstra need to pick up there game!

by Anonymous on 2022-06-16

Caller: Allegedly NBNNBN is unable to be connected in my property as they need to “build more towers in the area”. So why, 2 months after cancelling my connection order, do I get a call from this number wanting my private information? We received letters threatening to disconnect us, but they can’t connect us

by Anonymous on 2020-12-06

Caller: TELSTRAThis IS Telstra. 100% it is a legitimate phone number from Telstra simply doing a nice thing for the customer and confirming the details of the NBN Technician appointment. If you are rude to them, or yell at them that they’re a scam, you might want to take a second to realise you’re being racist, presumptuous, and best of all, you’re the idiot! If the caller asked for a different name, guess what? They’re human! They’ve rung the wrong number. No need to be so dismissive.

by Anonymous on 2022-02-16

Yes, this is a legit number. I found the three people who I dealt with over this period (yes, all with Asian accents) extremely helpful, guiding me through connecting to the NBN. Very happy with the service. Cheers

by Anonymous on 2021-03-29

Caller: Woman called Vishalli with Indian accentThis is the second call I've had from here asking about my impending NBN connection. I think its a scam...they weren't aware of the same call the previous day. They wanted to know if I had any questions about my NBN connect. I said no, they hung up. I think they get your contact details from a business list and cross reference it with NBN areas that are ready to connect to the NBN then cold call. I don't this has anything to do with Telstra at all.

by Anonymous on 2020-11-17

Caller: Telsra complaints centreThis is a legit number. I have had many complaints with Telstra over my NBN connection for multiple addresses and this is the number that calls me back (on multiple occasions) from the complaints team.

by Anonymous on 2020-12-10

Caller: TelstraThis is Telstra re NBN Connection. I did not give details as they asked me to confirm who I was with full name and date of birth, even though they called me. Because I would not give them details my NBN was not connected and I had to go through the whole process again and wait again. They should have a better system to identify themselves or give us Reference Numbers if they are going to call at all hours to organise these things. How are we supposed to know if they are legit or scam??

by Anonymous on 2021-11-11

Caller: Claimed to be TelstraReceived two calls in two days. They claimed they are from Telstra and wanted to speak with ..... who was not me. I told them I would report them and hung up. seems like a scam

by Anonymous on 2020-12-17

i had the same call from the same woman! told her i dont do phone sex and hung up

by Anonymous on 2020-11-27

Caller: (03) 9331 8000This was Telstra confirming a booking for NBN to be installed. They had all the details of the appointment and what we had applied for.

by Anonymous on 2020-11-09

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