definite spam

Caller: I called themCalled who i thought to be Norton for assistance in installing my anti-virus software. Gave them access to my computer and they said my Windows needed to be updated to Windows 10. Have since charged me for two transactions that are not relating to Norton. Unfortunately I have been a victim. Have contacted my bank to dispute these charges.

Caller: Nortons help!!tried to get help to install nortons, was told my computer had issues and i would need to upgrade. This was a scam. for some reason Nortons website can and is easily redirected to these scammers, make sure the nortons yellow tick is on the web site.

Caller: Austin WilliamsCalled whilst trying to set up my norton anti virus software - asked for access to my computer. i felt it was dodgy, googled the number and found this. thank you thank you

Caller: Called During Office InstallClassic failure with Error code OF0740E saying problem with install and call them. Also smelled a rat and got local IT support.

Caller: Austin, thenMarkLooking at the above messages I suspect that there is a signal getting through to the people at this number to alert them that a person is downloading. They called me when I was downloading an Office programme, asked if I needed help and claimed to be from the Microsoft Help team. I mistakenly assumed they were genuine and got stung for a programme called NST that I can't find anywhere on my computer.

Tried to install Norton but got an error message featuring this 1800 number. Minutes later my mobile rings - the man on the line had a very hard to understand Indian accent and claimed to be from Norton. He instructed me to download software so he could access my pc. I didn't like the sound of it but I did anyway. He then told me my pc was full of errors and needed upgrading to Windows 8 or 10 for $$$. I told him it sounds like a scam & disconnected. He called from 0480 034 990. I then called the 1800 791 820 just to confirm if I had received a call from Norton & be agreed. I still wasn't satisfied so I took my Norton back to Officeworks & was able to get a refund. Hopefully my pc hasn't been infected !

Scam don't go there!

Had multiple issues on my computer and it was really slow as well! Tried to install any software but that didn't work. Thanks to this helpline 1800 791 820 I called, they really helped me a lot and my computer is working fine now! Excellent work !!!!

Caller: I called the 1800 numberI called and got realtime help with my macbook as I had a lot of issues with it. Someone from the helpline fixed the issues and installed additional securities. My Mac was also running very slow but it's performing better now

Caller: I called I don’t think so this is scammers number i hade issue with my computer they have fixed it Instantly.. Thanks

Caller: John MillerSame as almost everybody above. I tried to install Norton 360 on my new computer, was taken to the same message instructing me to ring this number, supposedly Norton tech help. Used a program called Teamviewer to take control of the computer, told me I had been hacked and he would fix my problems for a price. I said no and hung up, and immediately disabled Teamviewer access to my computer. How good can Norton be if they can't even stop themselves from being hacked??

Caller: John Miller Like the people above, trying to install Norton 360, couldn't do it, did the online chat, got a call from 0480 003 990 from John Miller, told me my two week old computer was corrupted after allowing remote access. Scam!! Beware!!

Caller: Harry AndersonScam beware & return your Norton! Same as some of the others above, trying to install Norton on new devices & hit issues. What I thought was Norton site live chat put me in touch with their technician who said I had issues with computer “malicious connections” and he would help me to remove issues and install Norton. I then agreed to a remote access session where he showed me all the occasions I had malicious activity and suggested this was very bad and needed extra protection. I questioned his legitimacy and he said call the number on Norton site and check his name and case number, it all seemed to link up legitimately so I foolishly agreed to purchase some security whilst he was linked and then he proceeded download the programs and run scans. It all looked legit whilst he was doing all this but my gut feeling got stronger and stronger and I grew more worried. I called the number from website to check and he answered, I asked how I could confirm he was legit and he said you called me through Norton website/number didn’t you. By now I was really concerned, I contacted cc company and cancelled card, they said it didn’t look right, so better to be safe. Tried to get hold of Norton and surprise surprise no contact number, by now I pulled wifi and turned of pc. I called Microsoft who had a number and their tech. removed the programs and talked me through some things. Norton so good at protecting you that you get hacked trying to install their product and then can’t even get hold of them to try and get help whilst in mid hack. I will never use Norton again!

Caller: harry andersontried to install new key for nortons the thing took my key then tried to sell me a protection bundle its a scam

A question to any of the people who tried to install Norton above. Did these 'support calls' come when you were at the Norton website or at another site? These scammers often use the ad server software to launch these support scams from sites all over the web. If these ads were on the Norton website that would be particularly dangerous. Well done to all those who smelled a rat and hung up.

purchased ms office for my pc during october tried to set it up but got a message set up unsuccessful please phone 1800 791 820 for assistance. rang that number was told my network corrupted and would need to purchase 4 various products at a cost of $100 per annum to rectify and they would set them up for me and asked for my credit card details to do so i immediately smelled a rat and hung up and contacted my computer repairer who said i did the right thing as it was a scammer

Caller: 1800 791 820Pretending to be from Norton support centre. He fooled me until he demanded my bank details to buy other product in order to install the norton antivirus. Watch out !!!!’

Really Helpful ! Had a lot of issues with my computer and the guy fixed it for me. My computer is working better and with more security. Thanks. I dont understand why they have been given negative reviews when they have helped me on both my computers.

I was trying to reinstall Norton Security through the Norton website and when it wouldn't work within moments had a guy on the phone explaining he could help. I proceeded to let him help me and he checked why it wouldn't work and found a whole heap of malicious software (apparently). Told me he could fix and would I be interested in signing up for 3 yrs, 5 yrs or lifetime support and proceeded to tell me the $$. When I said not interested in paying anything now he said ok thank you and good luck. Lucky was able to read these comments before going any further.